FAQs

Is LOVEKINI Secure For Shopping?

Yes. Security is very important to us and LOVEKINI doesn’t share or distribute any customer information.
Also, our website is secured with SSL technology and all the transactions are encrypted. If you check at the location (URL) field at the top of the browser you will notice that it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.

Which countries does LOVEKINI ship to?

LOVEKINI provides services, and ships worldwide.

What payment methods does LOVEKINI accept?

LOVEKINI accepts Visa, MasterCard and American Express credit card payments. You also have the option to pay via bank transfer.

How can I choose the currency I pay in?

The default currency of our site is TURKISH LIRA (TL) although you can select the alternative options from the product pages and pay in US DOLLARS ($) and EURO (€).

How long does the delivery take, and how much will it cost?

The delivery takes from 3 to 7 days and it is free of charge.

Does LOVEKINI have coupon codes?

Yes, however LOVEKINI  only offers coupon codes with promotions. Please subscribe to our e-newsletter in order to be informed of the upcoming promotions.

How is LOVEKINI's Return and Exchange Policy?

All products sold on our site can not be returned.

I cannot find the answers to my questions, how do I reach LOVEKINI Customer Care Team?

For any enquiries and concerns, please email us at love@lovekini.com.tr